About VFS Global
VFS Global is said to manage the Canada Visa Application Centre however only provides general information and administrative services for temporary resident applications, such as study and work permits or travel documents. Applicants are required to select their country of application and then are redirected to the relevant website. It states that it is not allowed to provide information or answer questions regarding permanent resident applications, including Express Entry, citizenship and any other specific information regarding application forms. It simply directs you to the Canadian government website. This leads us to wonder what services this agency actually provides if applicants are required to do all of the legwork.
VFS Global has a Facebook
account with 70,568 followers with information that doesn’t seem to be very helpful but rather used purely for advertising purposes or to post positive reviews about their company. It’s Youtube
channel has a mere 558 subscribers with 10 videos that are once again purely promotional content. The LinkedIn
page seems more impressive with 30,085 followers but once again reads more like a travel agency. Their customer response on the feed is however very good. Their Twitter
account has over 14K tweets with 7,191 followers yet reads the same as their other social platforms. What concerns us is the alarming amount of bad reviews their service receives not only on social media but also on several complaint websites
as well as in news reports of visa violations
VFS Global has built an internationally renowned corporation that is recognized in over 100 countries. By this statistic, we cannot deny that their services are not genuine. Since they are affiliated with the High Commission in most countries, we cannot fault them for not being regulated either even though they have not mentioned having an RCIC member on the websites that we have reviewed. We are concerned that despite their good website and testimonials, they still receive such bad feedback and that they were even placed under investigation due to allegations of visa violations.