Can-Quest International Immigration Services was started in 1993 and the Managing Director is Alastair D’Souza who is also an RCIC agent, his RCIC number is R410063. Alastair is a Commissioner of Oaths for Canada and he is also recognized by the Government of Australia. Alastair D’Souza has 24 years of experience in the immigration business. It says on the website that Mr. D’Souza graduated from Seneca College of Applied Arts and Technology and that he is also a Graduate of Immigration Practitioners Program with Honours. Can-Quest offers immigration services to a number of countries; Canada, Australia Bulgaria, USA, Antigua and Barbuda, Cypress, Dominica, Hungary, Malaysia, Portugal, St Kitts & Nevis and the UK. We know that Alistair D’Souza is registered with the ICCRC and he also claims to be registered with the Australian Department of Immigration and Border Protection (DIBP), but withheld his membership number to protect himself against possible identity fraud.
 

The website for Can-Quest is easy to use and the information provided on it is clear although limited. The only immigration “program” it mentions is the Express Entry system and even that doesn’t really go into much depth. As you open Can-Quest it has a pop-up where you have the option to sign up to a newsletter. As previously mentioned, the website clearly states that Alastair D’Souza is a registered RCIC agent but finding his number was not so easy. The website does, however, display the necessary seals for each of their affiliations with the ICCRC as well as the DIBP and CAPIC - The Canadian Association of Professional Immigration Consultants with links to the websites. There doesn’t seem to be a blog on the website. In general, the website is quite impressive, offering services to multiple countries and also having the necessary regulatory bodies on board to provide those services to each. Previously, we experienced issues with the website having annoying pop-ups but it has since been improved. We did, however, note that Can-Quest lacks terms and conditions, privacy policy and there is no mention of a refund policy either. The website itself is however secure.



 

The social media presence for Can-Quest is poor and there is no upkeep of the social media pages. There are links to the social media pages for Can-Quest website but the accounts do not receive enough attention. The Facebook page has over 2K likes and was created in 2011. It seems to be updated regularly and the reviews page is filled with positive reviews. The Twitter page has 53 followers and is poorly updated with the last post being on the 23rd of March 2014.
 

The website for Can-Quest is professional looking but lacks some important documents like terms and conditions, privacy policy and refund policy which raises a few red flags as we cannot tell how exactly their services are set out for the client. Can-Quest.com also has no client testimonials on the website or online, so we have no way of telling what the status of their service delivery is either. We do however appreciate that Can-Quest is registered by the necessary regulatory bodies and that Mr. Alastair has a long-standing experience in the industry.